Popejoy Hall

We require you to purchase a ticket for every member of your party, regardless of age; we do not issue lap passes for our events. In consideration of others, please be sure the event is suitable for and of interest to your child. Strollers are not allowed in the theater. Fire code prohibits standing in the back.

If you arrive late, you might not be seated until intermission. Each company performing in our hall sets its own late seating policy, which applies to those arriving late and those who step out of the hall during a performance. To avoid problems with a late seating policy, arrive early so you can attend to your comfort needs and be in your seat before curtain time. If a company allows patrons to enter or re-enter during a performance, patrons might be seated at the back of the hall or in the balcony to disturb as few patrons as possible. If you have questions about the late seating policy, ask an usher or house manager.

We do not allow any cameras or recording devices in the hall during a performance. Recording any performance without the express permission of the performers, the production and/or the management of Popejoy Hall is a violation of the law.

As a courtesy to performers and others in the audience, please turn off any electronic devices of any kind.

We allow patrons to bring food and beverages purchased at Popejoy Concessions into the theater during Popejoy Presents performances. We do not allow outside food, chewing gum, or beverages in Popejoy Hall. We permit water bottles, either brought from home or purchased from Popejoy Concessions, in the theater during Popejoy Presents performances.

Seating for the disabled is only available in the orchestra section. All price ranges are available for purchase. Transitional seating is also available, inquire at the ticket office for availability.

Signers will be provided for Broadway productions at each Saturday matinee performance as necessary. To subscribe, choose Series 2 and request deaf and hard of hearing seating in the special accommodations box on the order form. Due to requirements for scheduling interpreters, requests for show signers must be made 30 days prior to the performance. Single ticket and non-Broadway Ovation requests are handled on a show-by-show basis; call 277-3824 or email customerservice@popejoypresents.com for more information.

(E-mails are answered Monday through Friday, 8am to 4pm, excepting holidays.)

Terms and Conditions

To ensure a respectful, safe, and enjoyable environment for everyone, we kindly ask all patrons to observe the following guidelines while attending performances at Popejoy Hall:

 During the Performance

• No Recording or Photography: The use of cameras, cell phones, or any recording devices during performances is strictly prohibited. (Unless otherwise mentioned during pre-show announcement.)
• Silence is Golden: Please refrain from talking, whispering, or making noise during the show.
• Phones Away: Patrons may be asked to surrender their cell phones or leave the theatre if there are multiple violations of our electronic device policy.

 Food & Beverage

• Concessions Only: Patrons may bring only food and beverages purchased from Popejoy Hall concession stands into the performance hall. (Bottled water brought from home is permitted.)

 Safety & Respect

• Ushers and Volunteers: Our staff and volunteers are here to help—please treat them with respect and follow their instructions.
• No Weapons: Weapons of any kind are strictly prohibited on University property and within Popejoy Hall.
• Alcohol & Substance Use: Guests who appear to be intoxicated may be asked to leave the premises without a refund.
• Safety First: If security or management determines that your conduct is being disruptive to Popejoy functions or may cause harm to yourself or others, you may be removed from the venue.

Tickets & Entry

• Tickets Required: All patrons, regardless of age, must have a valid ticket for entry, unless otherwise stated for a specific event.

 Policy Enforcement

• Violations: Any infraction of these guidelines may result in removal from the hall without a refund. Your conduct may also be reported to other departments for potential violation of other UNM policies.

We thank you for your cooperation and understanding. Enjoy the show!